Terms & Conditions


•"Customer”, "You” and "Your” refers to you, the person accessing this website 
•"We”, "Us”, "Our”, "The Company”, "Cleo Roze”, and "Ramajam Ltd” refers to our company Ramajam Ltd

Other Websites
Through this website you may be able to link to other websites which are not under the control of Cleo Roze/Ramajam LTD. We have no control over the content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation and we don’t endorse the views expressed within them. You may not create a link to our website without our prior written consent. 

Social Media
Cleo Roze/Ramajam Ltd accepts no responsibility for any offensive posts, or views expressed by anyone outside of Cleo Roze/Ramajam Ltd that may appear on any our Social Media pages. 

Information contained on Website
The information on this website is for general information purposes only. The information is provided by Cleo Roze/Ramajam Ltd and is based on information supplied by manufacturers or suppliers. Cleo Roze/Ramajam Ltd constantly work to keep the information as up to date and as accurate as possible. 

The customer has the right to cancel any order placed. However a customer cannot cancel an order once it has been dispatched. At that point it is outside of our control. In such instances the customer will take responsibility for the cost of returning the products at which point the request will be completed. 

Cleo Roze/Ramajam Ltd reserves the right to cancel or amend any order before the order has been dispatched

Major credit/debit cards are acceptable forms of payment for the goods available from this website. We do not accept payments by cheque. All goods remain the property of Cleo Roze/Ramajam Ltd until paid for in full. The company reserve the right to refuse any transaction for whatever reason.

Returned Items
The customer must accept full responsibility for the cost and safe return of any item of which you require an exchange or refund. Cleo Roze/Ramajam Ltd accept no liability for any item until safely received at our registered premises. The company reserves the right to refuse all exchanges or refunds requested after 30 days of the order being dispatched. All items returned for exchange or refund are subject to a thorough examination of condition. The company reserves the right to refuse all returned items if deemed not to be in the same perfect condition supplied to the customer. All items received by the company will be processed within 30 days.  We will only refund Postage costs when either the item has a clear manufactures fault or an error has occurred of which we accept full responsibility.

If in stock all orders will be dispatched and should reach customers in Ireland in less than 7 days, 10 days for the UK and 10-12 for the rest of the World. 

If we are unable to dispatch your order we will notify you by email.

We are not responsible should an order not reach our customers due to an error in information i.e; wrong delivery address. Please ensure that all details are correct when entering them, as they are used exactly as entered by yourself when submitting your order.

Faulty Items
Cleo Roze/Ramajam Ltd. takes no responsibility for any goods which are faulty due to a manufacturing error.  Any faulty items received should be returned to the company for examination. You the customer will incur the cost and responsibility of return of said items until safely delivered to the registered premises of CleoRoze/Ramajam Ltd.